I am attempting to package an application that appears to encrypt a portion of its data during install using the Windows functions CryptProtectData CryptUnprotectData during install.

Packaging appears successfull and I can run the package on the same machine, but once I run the package on a second machine it throws the following error:

Error occured: -2146233088 An unknown error occured in the licensing module.  CryptUnprotectData returned false with the following win32Error Error -2146893813: Key not valid for use in specified state.

Anyone dealt with this issue before?

Thanks.

Hey folks,

I noticed that a thinapped version of JRE U25 does not run when "app-linked" to Firefox 4.0.1.

JRE is recognized and shown correctly under plugins, but as soon as I want to execute a Java applet online (e.g. on javatester.org) FF freezes and the applet isn't executed.

JRE is captured on a clean XP SP3 with all the default settings.

Is anyone else experiencing this issue?

Any suggestions?

Thanks

Ever since I upgraded to 4.6.2 from 4.6 I'm not able to update an existing project.  Example...

I used the packager to capture an install and ran through the automated build process to get virtual app (.dat and entry point in BIN dir).  With 4.6, when I needed to make a small change, I would delete the existing content in the BIN dir, make the modifications, then use build.bat to capture the new thinapp. 

With 4.6.2, the build process completes with a warning (FileData file not found: bin\Package.ro.tvr.thfd).  My .dat file and entry point report they are successful but the entry points won't open.  Also, the .dat file is way too small compared to the original (770k vs 115mb).  Any thoughts?

I need to make my thinapp to run in compatibility mode so it can be used on win7 machines. I found this;

Option Explicit

Function OnFirstSandboxOwner
     Dim compatSettings, registryKey, procID     compatSettings = Chr(34) & {color:red}"WIN98 256COLOR 640X480 DISABLETHEMES DISABLECICERO"{color} & Chr(34)     registryKey = Chr(34) & "HKCU\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers" & Chr(34)     procID = ExecuteExternalProcess("reg.exe add " & registryKey _          & " /v " & Chr(34) & GetEnvironmentVariable("TS_ORIGIN") & Chr(34) _          & " /t REG_SZ" _          & " /d " & compatSettings _          & " /f")     WaitForProcess procID, 0
End Function

from this post http://communities.vmware.com/message/1640897#1640897

but it doesn't say how to use it. What do I do, do I create a txt file and paste that script into it and rename it whatever.vbs? Then where do I put it, inside the capture folder and then build it? If so how does it get executed?

Or do I include it after I have built my app and the user has to run that script before running my app?

Also the above script is for win98 combatibility mode, I would prefer it to be XP, anyone know what needs to be done to make the script above for XP ?

Hello all, first off I want to thank you for taking the time to read this. I am new to ThinApp and am working on developing my skills in troubleshooting the basic issues one runs into with ThinApp. I have been working on packaging a lab app used at the Hospital I currently work at. The apps name is SoftLab 4.0 and its counter part SoftPath 4.2. I feel that I am either throwing a switch that is not needed, or not throwing a switch that is needed.

Below is a pic of the error and attached is the Log Monitor file and a Documentation file from ThinAppHelper.

Thank you in advance for any help any of you can provide. I am needing help in identifing and finding an answer for this problem, as well as any hints, suggestions or tips on where I should look to develope a stronger ability to identify these issues.

Hello all;

This is a continuation of my previous post in that I have been able to isolate down the cause of why the package is failing to launch and all the other issues. (Thank you to all that looked at this and helped my understanding.)

To jump right into it. The application I have packaged is yet again SoftLabMic. There are 2 DLLs that are not being found by the package when it is launched. These DLLs are "controllib.dll" and "conlib.dll". "Conlib.dll" does not flag as an issue until "controllib.dll" is corrected by placing it in the below mentioned sandbox location.

My findings have been this...

1. The DLLs are present in the package and are in the same location as they would be with a full install (C:\Program Files\SoftComputer\SoftLabMic\4.0t\***.dll); confirmed with the cmd.exe entry point.

2. The package will not run on any Windows OS nor will it run on the capture machine containing the full install.

3. Log Monitor entries show the below as the only path being looked too for these DLLs at the launch of the package. Every entry in the Log Monitor always lists out this locaiton.

NtQueryAttributesFile*  ObjAttrib=18a0c8h (RootDir=0h SD=0h SQoS=0h Attribs=40h OBJ_CASE_INSENSITIVE Name=18a188h (Len=128 Buffer=5fd038h [\??\I:\SoftLabTst2\bin\Thinstall\SoftLabTst2\SKEL\controllib.dll])) -> st=C0000034h (    failed) [Native: "\??\I:\SoftLabTst2\bin\Thinstall\SoftLabTst2\SKEL\controllib.dll", "\??\I:\SoftLabTst2\bin\Thinstall\SoftLabTst2\SKEL\controllib.dll"]

4. If I do a manual copy and paste of these files to the Sandbox location (bolded above) the package will launch without issue.

5. Based on the modification dates of the files copied to this location compaired before and after package launch no changes are made to these files. This would be why they are not copied to the Sandbox to begin with, correct?

6. I have confirmed that in the virtual registry entries made by the application at install and ones located under HKLM\FS are all correct.

I feel this issue is caused to some attribute that is being applied by default by the Capture Wizard (or at least that is my hope) or other switch\switches that I have not identified yet. I have tried the "fix" for SxS DLLs found in the ThinApp Community with no change to where the package searches for these files. I have gone through the different User\Development\Version manuals and was not able to find the correct entry in the Package.ini. I have gone as far as setting all of the Directory folder attributes to "Merged" in an effort to identify a possible isolation issue. Again this did not adjust the problem. Lastly, I have repackaged the application using C:\ as the install location in place of C:\Program Files.

Can someone please let me know if they have run into this type of issue, and what they feel could be a fix for the issue? I am tring to avoid adding a vbscript that would just copy these files to the sandbox when the package launches being that this does not seem to the best solution but more of a "bandaid" fix.

Thank you all for looking over this wall of text. Please let me know if I need to provide any more information.

ThinApp Version: 4.6.2

Capture Machine: Clean, Non-updated WinXP sp2 machine with no Antivirus\Firewall

Compression: None Used

MS Office 2010 ThinApp'd on Vista and it works fine so far. Also Thomson EndNote X4_11 ThinApp'd done and APPLINK feature has been used in the MS Office ThinApp'd package. But while testing Thomson EndNote X4_11 ThinApp'd package we are getting functionality issue when we try to insert citiation from EndNote to MS Word ThinApp'd package.

The Error message is "application was launched but didn't register a class factory"

Testing is carried out on Win7 64 bit. MS Office and EndNote all other functionality works fine.

Any help highly appriciated

I have captured Java and am AppLink'ing it as a child package. I captured the 32-bit Java on Windows XP SP3 using ThinApp 4.7. I've unfortunately run into an issue with directory isolation when running this package on 64-bit Windows 7 Enterprise. The folder structure in question looks like so with the isolation mode in parenthesis:

%ProgramFilesDir% (WriteCopy)

%ProgramFilesDir%\Java (Full)

%ProgramFilesDir%\Java\jre6 (Full)

Some of our machines have a native installation of Java that resides in a non-standard folder (C:\Program Files\Java\jre1.6.0_32). The above isolation seems to successfully hide this native installation on 32-bit OS's. However, on 64-bit OS's, the ThinApp'd Java appears in the "Program Files (x86)" folder, and the native installation in the 64-bit "Program Files" folder is still accessible (and the parent application is calling it instead).

Is there a way to get ThinApp to isolate the 64-bit "Program Files\Java" folder to make sure that the parent app doesn't see it and only finds the one in the captured package? Thanks in advance for any help!

Hi,

Package Environment:

Clean Windows 7 German SP1 (32Bit)

Production Environment:

WIndows 7 German SP1 (32Bit)

Office 2010 natively installed

.NET 4 natively installed

After downloading and installing the new Version 4.7.1 I tried to package Sharepoint Designer 2010 SP1 on a Windows 7 32Bit SP1 German language platform.

I followed all the suggested steps like copy the deleted lines into HKEY_LOCAL_MACHINE text file, and added our KMS server to the config.xml within SharePointDesigner.WW. and all the other things mentioned.

KMS ist available and reachable (ping and rdp tested).

I also made sure that the Office Software Protection Service is stopped before the post scan.

I tried also to install the App-V package from Microsoft and configured the Sharepoint Designer before doing the prescan (offvirt.msi SPD=1).

But I still get the Licensing issue :-(

By the way: Since version 4.6.0 Visio and Project 2010 SP1 are running as thinapps beside a natively installed Office 2010 without any issues (not looking on cross over functions :-)).

It has just worked doing the following steps:

1.) App-V installed and regsitered Visio and Project (OffVirt.msi VISIOPREM=1 PRJPRO=1)

2.) Prescan

3.) Installed Visio/Project with SP1

4.) Start Visio / Project

5.) Stop the Office Software Protection Service

6.) Postscan

=> Both Visio and Project working fine beside the native installed Office 2010!

Hi,

To be able to use Project 2010 visual reports, it requires Excel.

But the ThinApp can't find it when it's installed nativelly. And unfortunatelly, Applink to Excel ThinApp triggers the licensing error.

Is there a workaround?

Thanks.

Hi all,

I'm trying to build one Office 2003 thinapp that will work across our organization.

Source computer is Windows XP.  Thinapp 4.7.  Tried following all steps including comments here:  http://blogs.vmware.com/thinapp/2008/10/how-to-thinap-2.html

Tried isolation_full HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer... Value=ImagePath ... REG_EXPAND_SZ~"%SystemSystem%\msiexec.exe" /V#2300

Tried with Wow64=1 and Wow64=0.

Tried with Merged and WriteCopy

Tried copying PRO11.msi to Office11 Folder per App-V instructions

Tried

HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer... DisableRollback - DWORD - Value=1, MaxPatchCacheSize - DWORD - Value = 0 per App-V instructions

I run this without issue on Windows XP.

On Windows 7, I open the application, a box pops up that looks like it is running an installer, and the entire program disappears nearly instantly (I don't have time to read the installer).  The program appears in task manager until I manually kill it.  Event log shows a single warning from MsiInstaller source 'Failed to connect to server. Error: 0x80070002'.  No other events correlate with running the application.

Any tips before calling VMware?  I see no reason for separate Office 2003 packages, given that Office 2003 can run on Windows 7 x64 natively.

Your insight would be greatly appreciated!

Hi,

We have a weird problem.

When we use a Cannon DR-2510C scanner (32bit driver) on a windows 7 32 bit client from a virtual application everything works fine.

On a windows 7 64 bit client we receive the error 'scanner is busy operation cannot be completed - 4437'.

The scanner can be used on a windows 7 64 bit client from a local application.

The scanner doesn't have a 64bit driver.

Any ideas on how to make this work?

Greetings,

Lindsay

Hi there,

We're aware Cognos 7.4 doesn't run on Windows 7 (in fact, when I install it on there, it comes up with the same error).

So, we're trying to Thinapp it. Steps:

1. Prescan on clean Win XP SP3 VM.
2. Install Oracle 9.2 Runtime Client
3. Copy TNSNAMES.ORA & SQLNET.ORA to C:\oracle\ora92\network\ADMIN folder.
4. Install Cognos Impromptu 7.4.
5. Test connectivity to database using SQL PLUS & Cognos Impromptu. Both work.
6. Postscan & Build.
7. Install Thinapp MSI onto Win7 machine.
8. Test connectivity using SQL PLUS. Works fine using the TNSNAMES.ORA file.
9. Test connectivity using Cognos Imprompu.
   1. Run Cognos.
   2. 'Catalog' menu --> 'Open'
   3. Browse to .CAT file and open.
   4. Select the correct User Class
   5. Type the password in and select OK.
   6. Error appears which says following: Error number -4: <CR><CR>DMS-E-CONNECTREJECT, A connection has been rejected by the remote interface during operation 'attach database'. <CR>ORA-12154: TNS:could not resolve service name
10. The TNSNAMES entry is correct.
11. I have installed Cognos to 'C:\Cognos\cer5' folder as per IBM instructions (tho they were about making 7.5 work, not 7.4)

Has anyone else got any ideas?

Best wishes,

Simon

We have our internal products and we are working on to make them as ThinApp. One of our product is compatible with Windows XP, Windows 7 and Windows 2008R2 (compatible with all windows x86 and x64 OS). We are using ThinApp original license (tied up with VMWare) to create ThinApps.

The error is following:

----------------------------------------------------------------------------

Problem signature:

-------------------------------------------------------------------------------

These are the following inputs I'm providing here:

1. ThinApp of this product works fine on Windows XP (ThinApp created using XP box) without any issues.

2. If we create ThinApp of this product on Windows 7 and on Windows 2008R2, the above error we get.

3. We have checked that the folder "C:\Users\User_Name\AppData\Roaming\Thinstall\Application Folder" is cleared.

4. ThinApp is captured sucessfully, because the above config laboratory.exe is running in sand box but after building the exe which comes in bin folder is not running, so the problem is after build only.

5. We are using original thinapp license, no trial.

Any suggestion would be appreciated very much.

Thanking You,

-Repswal

Hi,

When i created ThinApp  for an application and launching the shortcut it was working fine in windows server 2003 but while launching the shortcut in Windows 7 it was asking for User access Control. Could you please suggest how to solve this issue?

Hi,

I wanted to see if anyone who has Thinapped MS Visio Viewer 2010 has done it as a standalone application. i.e. without any version of Internet explorer. Or do you have to package both Visio Viewer and IE in the same Virtula package?

My problem is that i have virtulised both VW 2010 and IE 8 as seperate packages and linked the two applications. When i go to open up a VSD file it comes back with 'this application needs to be started within anoth program' i understand that the VW 2010 is just a Active X, but i though that this would be loaded into the IE8 bubble when i double click the VSD file that i want to open.

I'm stuck on this and really dont undertand the concept of how Thinapp handles something like this.

has anyone doen this before or got it working?

thanks

Hello everybody,

We tried to install Microsoft Visio 2013 as a ThinApp package for Windows 8 Clients. The installation looks good but when we start Visio at the Client, we get the following Error:
"Microsoft Office can't find your license for this application. A repair attempt was unsuccessful or was cancelled. Microsoft Office will now exit."

But if we start Visio 2013 at the ThinApp-Client the Software is activated by our KMS-Server.

We already tried following things, but it doesn't help:

- VMware KB: Issues with ThinApp and Microsoft Office 2010

- ThinApp Microsoft Visio and Project 2010 while locally installed Microsoft Office 2010 | VMware ThinApp Blog - VMware Bl…

We would be happy if you can help us.

I am trying to ThinApp a plugin for Excel called PowerPivot. I have tried two major approaches; Excel and the plugin virtualized together in a bubble and capturing just the Plugin. In both instances I get the error: "Microsoft Office cannot verify the license for this application. A repair attempt failed or was canceled by the user. The application will now shutdown." We are using a KMS server for our MS licensing.

The bubble version had lots of issues and was huge. When I captured just the plugin it launches and I can see the tab from the plugin before the error pops up so I believe if I can get it to register its license it has a good chance of working.

My process:

I referenced this KB article: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2007144

Copy Office and PowerPivot to Desktop of clean Win7 capture machine.

Disable NIC, Install Office ProPlus 2010.

Stop OfficeSoftwareProtection service.

PRESCAN

Install PowerPivot

POSTSCAN

I tried both WriteCopy isolation and merged isolation.

Add to Package.ini:

[excel.exe]

source=%programfilesdir%\Microsoft Office\Office14\excel.exe

shortcut=PowerPivot.dat

disabled=0

In project folder: Go to %ProgramFilesDir% create "Microsoft Office" folder. Inside that folder create "Office14" folder.

BUILD

It sucks in the excel.exe from the build machine and places it in the bin folder. I feel that the excel.exe is looking in the .dat file registry to find its license so the fact that its already licensed on the image isn't registering with excel.exe. Is there something I can add to the package.ini that will tell excel.exe to look to the real registry for settings? We use a KMS server for Windows licensing. I have tried editing the config.xml file in the Office installation before installing Office on the capture machine to point specifically to our KMS server. That worked when I Thinapp'd Project and Visio standard but didn't work this time.

Environment: Windows 7 desktops linked clones with Office 2010 Pro Plus installed on the Gold image.

Plugin: PowerPivot for Excel.

Capture machine Windows 7 clean

Windows licensing is done with a KMS server.

Thinapp version 4.7.2

May someone help.  I Thinapp 2010 and assign to a pool but  I am having this error Failed to deliver Application Microsoft Office 2010 to Desktop vdi-f2, Error OpenPackage Error details. HRESULT hr = 0x80070005. Access is denied.

Thin app Repository is a newwork shard folder.

Hello,

I have Horizon workspace 1.5 setup in our lab. When I try to sync thinapp applications with workspace, I get the folowing error.

Category: Import

Error: Error importing thinapp package. No exe/dat files.: ThinApp package: Firefox

Recommended actions:

Verify that at least one .exe/.dat file exists in the bin folder of the ThinApp package.

Verify that the package contains the "main data container" file.

I have configured the network share as "Thin-packager.vcloud.com\horizon apps\Adobe Reader X\Adobe Reader X.exe"

There is no bin folder and I have put both .exe and .dat files in the share.

Can somebody please help me with this?