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Random error when launching thinstalled apps

June 9, 2008, 10:47 am
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I have a full suite of apps used by our call center thinstalled and functioning.  After a little more testing in-house we are planning to roll out a full scale test box to be used for a couple of weeks to see what, if any issues pop up.  However, at this point I am now getting some random pop-up errors when launching thinstalled apps. 

 

The error I just got when launching Firefox:

 

"Executable 'C:\DOCUME1\user\LOCALS1\Temp\Exec.exe' had the following unrecoverable error:

failed to load C:\DOCUME1\user\LOCALS1\Temp\Exec.exe

 

I click on "OK", the error message goes away and the app continues to load as if nothing happened.  There never appears to be any issues with the app after the error.  Just curious why this error appears randomly.

 

It doesn't always happen and it doesn't matter which brand/make/type of PC the apps are installed on (I've tested on 4 different models so far).

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Problem with microsoft roaming profile

July 1, 2008, 1:31 am
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I have noticed that when a user make a modification to one of key of the registry the modify value is written to the Registry.rw.tvr file in the sandbox. In my configuration the sandbox is in the user profile and I am using the micorsoft roaming profile.

 

 

My problem is that after the first modification (from the second) the file Registry.rw.tvr does not result modified and the microsoft roaming profile does not copy back the file to the roaming profile server. Wath appen is that at the following login the user can't see any of the modification to the registry the he has made after the first. Is there any solution to this problem?

 

 

Best Regards

 

 

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Access 2007 - Windows is installing

August 5, 2010, 9:10 am
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Hi all,

 

I'm having a bit of trouble thinapping Access 2007, basically what is happening is after i've thinapped Access and have a database open, when you click anywhere on any cells a box is constantly coming up saying "Windows is installing" and just hanging at that.

 

I've followed the guide at http://blogs.vmware.com/thinapp/2008/10/how-to-thinap-1.html but no luck whatsoever, i've tried thinapping it about 7 times but still having issues.

 

Please can somebody help me out with this?

 

Thanks a lot

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failed to create process default activation context

August 14, 2012, 2:54 pm
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When I run then exe, I get "failed to create process default activation context".  The program seems to run fine, once you acknowelege the error.  Please help me in this

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White screen in thinapp of Firefox, thinapp not working - Firefox version 50 and higher

February 1, 2017, 3:02 am
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Hi everyone,

we're experiencing another problem with the thinapp of Firefox; since Mozilla Firefox 50.x, the thinapp the packaged application only shows a white screen, even without the menubar.

 

We've seen this problem in Firefox versions 50.0.2, 50.1.0, 51.0 and 51.0.1.

Thinapps of Firefox versions 49.0.2 and lower, work fine.

 

We've tried:
- 32b Firefox
- 64b Firefox
- Thinapp 5.2.2
- Thinapp 5.1.0
- base image (only OS)
- production image
- and all combinations of the above

 

Our OS is Windows 7 (Enterprise N), SP1, 64b.

 

As a build option in the package.ini, necessarry since Firefox version 49.x, we added
ExternalDLLs=ucrtbase.dll

 

We ran LogMonitor but couldn't identify the problem.

 

Does anyone encounter the same issues?
And if so, and when solved, what was the solution to the problem?

 

I attached a printscreen of the empty/white firefox screen and the LogMonitor-file.

Does anyone have an idea to the solution?


Thanks
Jousma

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Perceptive Imagenow Client 7.1.5

November 11, 2016, 9:30 am
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Hello Folks,

 

Has anyone successfully attempted to thinapp Perceptive Imagenow 7.1.5 client?

When i capture the application on Windows 7 64 & 32  machines (Using thinapp 4.7.3/5.0/5.1/5.2) and attempt to run it on Win7x64 / Win7(x86) VM. The build was successful without any errors /warnings. I am getting an error msg while launching the application(Please have a look at screenshot).

Missing Import

c:\Windows\SysWOW64\UCRTBASE.DLL->KERNELBASE:cREATEProcessA

I tried all possible way to resolve the issue, but it didn't give any results.

Possible ways like: import the .dll file and register the dll file ,etc.

 

Please let me know your thoughts on that.

Great appreciate for your time in advance..

 

 

Thanks,

Ram

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Windows 10 Thinapps - Slow Launch on Thinapp 5.2

January 19, 2016, 10:56 am
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Fortunately we've made progress since Thinapp 5.2 enables support for Windows 10, however every package that we've rebuilt with Windows 10 has the same issue. It can take anywhere from 1 minutes to 3 minutes to actually open. Once open, the application appears to function normally.

 

Is anyone else seeing this? I can't seem to find any posts regarding this issue but for us its happening on physical and virtual windows 10 machines.

 

I haven't tried to fully repackage an application on 5.2 yet but hoping that won't be required.

 

Any advice would be appreciated, if not then I'll go ahead and see if we can start a ticket on it.

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SAP GUI 7.10

November 13, 2008, 1:50 pm
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Got a bit of a problem packaging SAP GUI 7.10 (and patch level 7)  with ThinApp - can't open .SAP files directly.

 

 

We have entry points being SAPlgpad.exe (the SAP Login Pad - we've also done all of this with SAPLogon.exe instead as well), SAPgui.exe and the primary data store being a large .dat file, merged intsallation type, on Windows XP SP3, everything patched and up to date.

 

 

We can start SAP and run it correctly - so we startup via the SAPlgpad.exe and everything runs fine - can connect to the server, input information and do everything we need to do.   If we click and DRAG the .SAP file into an already logged in instance of SAP then it executes correctly.What I believe might be happening is that when we run (double click or execute) a .SAP file, it loads up SAPgui.exe (like it's supposed to), then realises that the user needs to be logged in, so calls SAPLgpad.exe to login the user before executing the .SAP file.  However, ThinApp seems to be passing the .SAP file directly to SAPlgpad.exe instead of passing a request to login the user.  SAPlgpad.exe then doesn't know how to execute a .SAP file and so quits with an error.

 

 

I've logged a support call with VMWare about it, but I was wondering if anybody else had packaged SAP GUI 7.1 before and had anything similar to this problem, or whether it was just an issue with our setup?

 

 

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Vb script to change settings for App Linked application.

July 30, 2009, 11:01 am
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I Thinapped Sales Audit application and appliked it to Oracle. For Sales Audit application to work ,I need to change a registry value in oracle application .I tried to make those changes in main application but when I launch sales audit I see the value of oracle but not the changed one.

 

 

 

 

 

Is there a way I can accomplish this using vb script.

 

 

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Jrew.exe Stopped Working; Oracle Client 9i; XP SP1

August 12, 2009, 4:03 am
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Hi,

 

 

I have captured Oracle Client 9I in XP SP1 OS. The captured thinapp application is working fine in XP SP3. But in XP SP1 Two shortcut s called " Net Manager" Net Assistance" are not launching. It throws "Jrew.exe stopped working, needs to close. " Send error to Microsoft. 

 

 

Source application is working fine both XP SP1 and XP Sp3. 

 

 

Please let me know if any one knows the solution.

 

 

Thanks in Advance.

 

 

Nithya

 

 

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can you upgrade an old thinapp to thinapp 4.0.4

November 18, 2009, 1:37 am
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I have some apps I did on an older version of thin app..

so they dont work on windows 7. I no longer have the package to just re compile, So Id have to repackage again.

 

There was mention at vmworld this year of having a tool to upgrade the older thin apps to the new version of thinapp that would

be windows 7 compatible.

 

Any one know of this tool or how I can take an older thinapp package and upgrade it to 4.0.4.xx and hopefully get it working on win 7 without having to repackage the app!

 

cheers

 

 

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Help with capturing FRAPS screencap app with Thinapp?

March 6, 2010, 4:30 am
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I am experiencing trouble capturing a screen capture program called FRAPS in Windows VISTA. The program allows capture of screenshots and videos of DirectX or OpenGL applications (e.g., games).

 

 

I went through the capture process in a clean Virtual Machine of Vista. There was no error in the capture progress. The Thinapp .exe that is generated launched fine, but when I press the hotkey (as part of the capture program function), no screencap was saved.

 

 

Is there a problem with ThinApp dealing with client apps that directly relies on DirectX?

 

 

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Windows cannot find javaw.exe when launching thinapp

February 7, 2011, 9:02 am
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Thanks for taking the time to help out a ThinApp first timer!

 

I am trying to ThinApp a program called Infranet Portal 6.5 because of its java dependencies.

 

After I build the ThinApp, copy the .exe to my desktop and try to run the application I receive the following error:

 

Windows cannot find 'C:\PROGRA~1\COMMON~1\PORTAL~1\JRE\BIN\javaw.exe'. Make sure you typed the name correctly, and then try again.

 

It seems that during the software installation the main program files go in the folder: C:\Program Files\Portal Software\CustomerCenter\ and the java files go in the folder: C:\Program Files\Common Files\Portal Software\JRE\bin

 

 

 

How do I direct the application to look at the javaw.exe without installing it locally on my workstation?

 

 

 

Here are the settings I have used during the ThinApp and I have attached a copy of the package.ini file that I have not made any changes to:

 

Using ThinApp 4.6

 

 

Entry Point chosen: "Customer Center.exe"

Groups Authorized: "Everyone"

Isolation: have tried both "Full write access" and "Restricted write access"

Sandbox: have tried both "user profile" and "same directory as the application"

Inventory name: "Customer Center 6.5"

Project Locations: "C:\Program Files\VMware\VMware ThinApp\Captures\Customer Center 6.5"

 

Package Settings:

* Use one of the entry points: "Customer Center.exe"

* NO separate .DAT

* NO msi generation

* NO compression

 

 

 

 

Thanks to anyone that can assist me here!

 

-Bob

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Visio 2007 ThinApp Package fail on Office 2010 install machine

October 4, 2012, 7:56 am
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Hello,

 

I packaged MSOffice Visio Standard 2007 application on Windows XP SP3 OS using ThinApp 4.7.2. I used below reference

 

http://pubs.vmware.com/thinapp4/help/wwhelp/wwhimpl/js/html/wwhelp.htm (Also tried without .net)

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1022287

 

I enbled MSI for this package and deployed to Windows 7 Enterprise OS (User Desktop) where Office 2010 installed but it failed to launch. Package configuration details as below

 

  •      Visio install to VisioStd.2K7 folder instead of C:\Programs Files\Microsoft Office\
  •      Visio License Type = MAK
  •      While packaging network disabled
  •      Used Office Customization Tool and create a MSP for silent install
  •      Visio is full install
  •      After package deleted $PatchCache$ from C:\Windows\Installer\
  •      If I delete MSOCache Folder then it failed to launch. Enclosed the attachment for this (Microsoft Office Visio Std 2007.zip)
  •      I followed the steps in the above KB

Don't know what I am missing...

 

I attached the error message here and the package.ini (package.txt) file. This is our critical application.

 

Could someone please let me know the best practice to package this successfully.

 

Thanks,

Ram

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Lync Basic 2013

April 25, 2014, 2:06 am
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Hello, i'm trying to package this application that you can download for free from Microsoft. I'm following this document:

 

https://communities.vmware.com/docs/DOC-17823

 

The only additional steps is that i'm deleting  the MSOCache folder in order to reduce the size of the package and I'm using thinreg /a to register the application. On the machines that i don't have office 2010 natively installed Lync is working 100%

Unfortunately i have some machines with Office 2010 and APP-v deployment tool for 2010 already installed and on these machines sometimes the applications is trying to repair, and because MSOcache is missing is failing.

What i can see when i run "ospp.vbs /dstatus", the office activation is having some error code and the way to fix it is to use ospp.vbs /act. It looks like for some reason ThinApp is "touching" the Office Software Protection service and in Windows logs there is an error "The system was tampered". What i can see in my project, the folder with all ospp files is with FULL isolation?

! Is there anyone who tried to capture Lync Basic 2013? Any help will be really much appreciated!!!!

 

I forgot to add...i'm using ThinApp 5 and all machines are with Win7 Pro

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How to ThinApp Java 7 version 55

May 7, 2014, 11:55 am
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Running Windows 7 32 Bit

Running ThinApp Setup Capture 4.6.2-467908

 

I follow these steps:

Step by Step Instructions on How to ThinApp Newer Java Versions | VMware ThinApp Blog - VMware Blogs

 

I realize these instructions are a few years old.  I do get some issues.

 

1)  I do not get the option to customize the Java install

 

2)  Internet Explorer 8 does not show me to under Manage  Add-Ons JQSIEStartDetectorImpl Class  I do disable both SSV Helper Classess.  I leave the Java pluging


3)  When I do a post scan, I uncheck all and check for debug options but iexplore.exe isn't one of them for an entry point


4)  I checked java.exe as my entry point since one is required


5)  I edited the package.ini and the project as stated


6)  I build it

 

7)  We use a central location on the network for thinapps.  I place it there.

 

8)  Thru a Virtual Desktop I verify that I am running 6.16

 

9)  I go to the network location and execute bin\java.exe or %ProgramFilesDir%\Java\jre7\bin\java.exe

 

10)  Open IE and test the version.  Still 6.16

 

Any ideas?


Thanks in advance!

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DWG True View 2015 ThinApp launches with error on Zero-Client

May 27, 2014, 6:13 am
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Hi all,

 

I captured Autodesk DWG-TrueView 2015 64bit on a Win 7 x64 machine. The build was completed without any error.

 

However when I run the ThinApp on a Zero-Client with Win 7 x64 and net-Framework 4.5.1 on it the thinapp either won't launch, hangs or quits shortly after the start with the following error:

 

An Autodesk product failed to send the required value for UPITOKEN.

The error report sent to Autodesk may be incomplete.

 

In the Autodesk Forum I found the following thread DWG TrueView 2013 crash after loading DWG - Autodesk Community but all the proposed solutions didn't help me.

 

I installed Microsoft Visual C++ redistributable packages beginning with 2008 up to 2012. Neither doing so before nor after the prescan helped. The same with Net-Framework 4.5 which is in my Master-Image.

 

Using this recipe  Autodesk DWG TruView 2014 I successfully captured DWG TruView 2014 which is perfectly fine for now. My fear is that in a few weeks time I need the 2015 version because someone from outside sends us a document which can only be opened in the 2015 version.

 

Anyone successfully captured True View 2015?

 

VMware ThinApp is 5.0.0-1391583

VMware Horizon is 5.2.0

 

Thanks in advance.

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ThinApp failed to open, find, or create Sandbox directory.

June 11, 2014, 8:30 am
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I have made a thinapp for MS Office 2007 Pulisher.  It is deployed to a test linked clone pool.  The users profiles are on a separate D: drive.  The Thinapp gets deployed properly, but when the user starts the app I get the following:

 

ThinApp failed to open, find, or create Sandbox directory.

Registry probe failed for c:\users\testuser\appdata\roaming\microsoft office Publisher

 

It seems it's assuming the user profiles are in c: and not d:

how can I change this in package.ini?

 

thanks all.

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Visio and Project 2013 Error

July 14, 2014, 4:13 am
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Hi All

 

Wonder if anyone has seen the below issue with Project and Visio 2013 thinapps

 

Ive thinapped Visio and Project 2013 using the guides in other discussions which other people have got to work.

 

My setup up includes a KMS server which is setup to manage licences which has the 2013 licences installed.

 

Office 2013(Excel, Outlook, Word and powerpoint) is on my image with no problem with licencing. I have tried capturing on a clean machine with office 2010 on and one with no office products installed.

 

Visio and Project thinapp as expected but have an issue which appears randomly when they run

 

Both have the same error they can run  fully with no issues and the users can use them as expected. However randomly they try to start and run a wizard which errors with Microsoft Project(visio) Professional 2013 configuration did not compete successfully.

 

I close the message and get another message Microsoft Office can't find your licence for this application. A repair attempt was unsuccessful or cancelled. The below events are in the application log of the VDI desktop.

Anyone else had this problem and resolved ?

 

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Office Software Protection Platform Service" />
  <EventID Qualifiers="32768">1056</EventID>
  <Level>3</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2014-07-14T10:32:03.000000000Z" />
  <EventRecordID>3415</EventRecordID>
  <Channel>Application</Channel>
  <Computer>JFDBX-W7-FCT-01.plc.james-fisher.co.uk</Computer>
  <Security />
  </System>
- <EventData>
  <Data>0x00000000</Data>
  <Data>1</Data>
  </EventData>
  </Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Office Software Protection Platform Service" />
  <EventID Qualifiers="32768">1056</EventID>
  <Level>3</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2014-07-14T10:32:03.000000000Z" />
  <EventRecordID>3416</EventRecordID>
  <Channel>Application</Channel>
  <Computer>JFDBX-W7-FCT-01.plc.james-fisher.co.uk</Computer>
  <Security />
  </System>
- <EventData>
  <Data>0x00000000</Data>
  <Data>2</Data>
  </EventData>
  </Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Office Software Protection Platform Service" />
  <EventID Qualifiers="32768">1022</EventID>
  <Level>3</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2014-07-14T10:32:03.000000000Z" />
  <EventRecordID>3417</EventRecordID>
  <Channel>Application</Channel>
  <Computer>JFDBX-W7-FCT-01.plc.james-fisher.co.uk</Computer>
  <Security />
  </System>
- <EventData>
  <Data>0xC004D301</Data>
  </EventData>
  </Event>

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Visio 2010 'no product key detected'

December 22, 2014, 12:04 am
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Hello,

I have thinapped visio 2010 following the sequence guidelines on this site

http://blogs.vmware.com/thinapp/2013/02/thinapp-microsoft-visio-and-project-2010-while-locally-installed-microsoft-office-2010.html

 

Visio does not activate, when i run 'cscript.exe ospp.vbs /act' within the thinapp cmd. i recieve the message:

 

'No installed product keys detected'

 

When I run the installer with the same config.xml and then run the above command the KMS server succesfully activates my Visio product.

 

Someone got an idea?

thanks.

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