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Forcing only one sandbox?

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I have a custom deployed application which is having intermittent issues.  The application uses the default Application Data\Thinstall\<sandbox name>.  Some users are reporting that they now have multiple sandboxes. <sandbox name>.computername for example.  This is actually terrible for my application, as it trys to synchronize that data with a server, and if they have multiple local copies, i'm not sure which one will be utilized. 

 

 

I've read over the documentation about the sandbox search order.  I don't set any environment variables, and my package.ini is the default. 

 

 

Why would thinapp need to create multiple sandboxes for the same user on the same computer?  Is there any way to force a package to use a specific name? 

 

 

CapturedUsingVersion=4.0.0-2200

 

 


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