Hi,
We have ThinApped WinZip 14.0 Pro version. However when we try to use WinZip to compress files in My documents, it can't see anything in My Documents folder, however there are files and folders in My Documents. We have tried using ThinApp 4.7 to ThinApp WinZip, however we still have the same issue. Can someone please contact me on how we can fix this issue.
I am attaching the pacakage.ini file for your reference and a screen shot of what empty My Document through WinZip. Also, we have re-directed My Documents folder to a network share. Even the Favourite folder does the same thing. The isolation mode on the %personal% folder is not working. The same thing happens with all our apps.
However if we do not re-direct the My Documents folders then the virtual Winzip can see contents of My Documents. We would really appreciate if someone can get back to us as soon as possible to fix the issue. we tried the same thing with ThinApp 4.6.0 and 4.6.1,it works fine. However with ThinApp 4.6.2 and 4.7 the issue persist.
Let me know if anyone needs more information.
Thanks,
Anand