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Unknown Software exception error when launching Thinapp for the first time

I'm trying to Thinapp Ultraedit 17 and the application itself works fine, but when I launch the app for the first time or delete the Sandbox/restart the app, I get the following error

 

 

The exception unknown software exception (0xc0000417) occured in the application at location 0x01588bcf

 

Once I click OK, the application starts/runs fine

 

 

Built Thinapp on XP clean machine

 

Attempting to run Thinapp on XP SP3 O/S

Using Thinapp 4.6.1 to build app

 

App runs fine on Windows 7 with no error messages

 

 

any assistance would be great

 

thanks.


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