Hi All,
I'm having a nightmare of a time with Outlook 2010 on one of our pools with Outlook 2010 crashing out with faulting module ntdll.dll error (I have attached the full fault log from event viewer). The back story is that I successfully thinapped Office 2010 5 months a go and it's been working perfectly on all of our pools. We have recently created a new pool with a new main image for one of our sister companies, the main image is the same O/S and config but is not a direct copy of the main image on our other pools. I started streaming Office 2010 to it and have had nothing but problems with it, Outlook will crash randomly at launch or shortly after. I have tried my best to pick out any differences between the new main image and the one Office 2010 is working fine on and all appears to be the same, same Group Policy, same updates and same services running etc. I understand it's not possible for it to be exactly the same unless we do a snapshot of the main image Office 2010 is currently working on but there are subtle differences like extra print drivers and some bespoke programs added to the new image which could possibly be causing conflict. I have tried my best to remove any differences, removed any additional problems etc and still Outlook crashes.
My next course of action is to use a snapshot of the main image Office is working fine on and use that as the main image for the new pool but before I do that I just wondered anyone ever encountered this issue with Outlook 2010 and how did they go about fixing it?
Regards,
Ross