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Why does my Thinapp'd app try to open Excel as a different user profile?

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I have Office 2007 installed locally on my Windows XP machine. Using ThinApp 4.5, I have thinapp's MS Great Plains 10, and for the most part it works great. Problem is when I try to do a smartlist and export the results to Excel, it fails saying that MS Excel is not installed. Same if I try to export to MS Word.

 

 

So I fire up the diag mode cmd.exe I created with the thinapp, and launch excel.exe.. It launches but goes thru the welcome wizard as if it's never been launched before.. and of course I've launched Excel locally several times. For some reason the thinapp is starting Excel as some other user profile. This is further confirmed by the fact that my 'Recent Documents" list in the locally launched Excel is different than if I launch Excel from the thinapp's cmd.exe. Running the exact same excel.exe mind you.. That's crazy.. Why does it do that?

 

 

I've managed a work around to get smartlist to actually export to Excel, by running appwiz.cpl from the diag mode cmd.exe and running a repair on Office 2007, it fails with an error 1719, but then I can export from GP to Excel, although still in some funky profile.. This work around would be fine if I only had to do it on a few PC's, but I have to do this workaround for every person that runs GP.. it's a pain!

 

 

Does this make sense? Why do locally installed Office apps not launch correctly from thinapp'd apps? Thanks for any help!!

 

 


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